The Times of India

Tuesday 13 December 2011

Distribution Systems


Traditional/Conventional Distribution
One might be confused between Traditional, Intellectual and Technology based distribution. 

Well Technology based distribution is a conventional distribution system with the combination of technology to it, i.e. doing a conventional distribution with the aid of internet, e-commerce etc. While intellectual distribution is educating a consumer about a product or service of which the consumer has never felt any need in his/her life and servicing that consumer on a one to one basis using technology. 



One fine analogy (of intellectual distribution) is the use/popularity of mobile phones, which has become a basic item in a man’s day today life.

Intellectual distribution is the latest trend in distribution system, and is closely related to direct selling. In the future most of the money will be related to this. The advantages of this system are as follows.
         Directly from the Manufacturer
         Using Technology: e-Commerce
         Consumer gets a Chance to own the Business
         No Intermediates; hence benefits go to Consumer turned Business Owner
         Anyone can start the Business at a negligible investment
         Warehouses, show rooms, offices all operated by the Company; hence no overheads
         Quality guaranteed- 100% Product Refund Policy
         No Risk – 100% Investment Refund Policy
         Unlimited Income – Proportionate to the Efforts.
         Creating a legitimate safe and secure income.

Traditional Marketing and Distribution
To understand more about direct selling and how it works, one should firstly know how a conventional distribution works.
In a conventional distribution system there will be minimum of 3 levels between the manufacturer and consumer. No consumer can buy a product from a manufacturer. So it’s mandatory for some middle men to fill the gap between a consumer and a manufacturer.
The usual levels in a conventional distribution system are as given below:
  1.     Manufacturer
  2.     C&F Agents (Carrying and Forwarding)
  3.     Wholesaler
  4.     Retailer
  5.    Customer

In some cases there maybe more than 3 levels (such as advertisers, stockiest etc) between Manufacturer and Customer. Most of the money for the product paid by the customer is gone to these levels before reaching the manufacturer (and vice-versa). Around 60% of the price of the product is gone to the C&F, Wholesaler and Retailer. (A product costing 40 Rupees to manufacture will be sold at the retail shops for 100+ rupees)
Additional to increase in price of the product, there is another risk of getting the customer cheated if the retailer is selling a duplicate product (substandard or old product) knowingly or unknowingly, because usually a common customer cannot recognize quickly whether the product is original or duplicate. The blame for the duplicate products cannot be given only to the retailer, since he is getting the product from the wholesaler and so on.
So the culprit for the duplication/adultery obviously should be C&F, wholesaler, retailer or even a combination. The manufacturers name can also get defamed because of the duplicate products. So there is always a little risk to the customer, manufacturer and others when they follow the same old distribution.
Though most of the people doesn’t know about this, and even if they know it (nobody cares), and they know that nothing can be done, because that is how the system works in a conventional distribution.

Smarter Distribution
Though traditional distribution cannot be removed totally, in some businesses the rules and system of the traditional system is necessary. But in many areas we can introduce and some companies have already introduced a smarter distribution system, named as direct selling system.
In this type of distribution and there are no middlemen between the customer and the manufacturer. The customer can buy the product directly from the manufacturer. Obviously in such a type of distribution the money that is given usually to the middlemen are saved which results in  the reduction in the  cost of the product, an opportunity for the customer to distribute/promote/advertise the product and generate money from it etc.
Suppose a person buys toothpaste from a retailer, he uses the product. He gets no benefits or recognition from the manufacturer of the product because he bought that particular brand of toothpaste (unless he is lucky enough to win a scratch and win).
This example will definitely seem to be ridiculous, absurd and funny for the people who don’t know about any other type of distribution other than the traditional distribution.
Also it is a matter of fact that one buys a product only to consume the value of that product, no consumer expects the manufacturer to help the customer or say a “Thank You” to the customer, and it’s ridiculous even if such a thing happens.

But in the current era, it is time to change the type of thinking of the customers mainly because of the advent of direct selling in much type of products. To know more about direct selling, its markets etc click here.

Direct-to-consumer Distribution
Unlike the traditional distribution, in direct-to-consumer distribution, there are only two levels.
  1. Manufacturer 
  2. Customer
Since there are no middle men in this type of distribution, the consumer can take advantage of this in many ways, such as, the:
  •   Customer gets the opportunity to promote the product and earn extra income.
  •   Customer can get a Retail Margin upto  20%
  •   Customer can get incentives upto 21%
  •   Customer can get Bonuses and other benefits.
Every customer has an equal opportunity to earn an extra income (which is usually gone to the middle men, advertising, brand endorsement fee etc in traditional distribution). That is a normal consumer gets an opportunity to become both the company business owner and a consumer gaining upto 60% benefits at the same time. It is infact a great opportunity.

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